GLS

Mondial Relay

Colissimo

GLS

GLS offers fast and reliable parcel delivery across Europe or around the world within defined standard delivery times.

Maximum parcel size and weight:

Weight

Width

Height

Length

Combined length and girth*

30 kg

80 cm

60 cm

200 cm

300 cm

*Measures of the parcel: 2 x width + 2 x height + length

Available shipping methods:

ExpressParcelGuaranteed

Reliable national express delivery guaranteed: GLS delivers parcels within France by 13.00 at the latest the next working day.

When it comes to express delivery, punctuality is everything. Urgent consignments containing everything from spare parts to documents reach their destinations on time.

GLS proactively informs senders if, for example, transport is disrupted due to traffic. The sender will then be contacted before 10.30. And if the recipient is absent when GLS attempts to deliver the parcel, the sender is notified before 14.30.

  • Guaranteed delivery before 13.00 the next working day
  • Money-back guarantee
  • Proactive information for senders
  • Continuous shipment tracking
  • Liability up to the value of the goods, maximum € 690 per parcel
  • Delivery notification in real time

GlobalExpressParcel

GLS delivers parcels quickly all over the world.

Consignments reach major business centres such as the US, Japan, Hong Kong or Singapore in just a few days. Deliveries do not take place to countries where the political situation is highly unstable.

Secure and transparent worldwide deliveries: GLS is a registered IATA Air Cargo Agent.

  • Shipment to more than 150 countries worldwide
  • Easy and fast processing
  • Online shipment tracking
  • Digital recipient signature
  • Proof of delivery upon request
  • Second delivery attempt included
  • Liability up to the value of the goods, in accordance with the Warsaw Convention

BusinessParcel

The reliable parcel shipment in France: GLS transports parcels weighing up to 30 kg securely and rapidly within France.

There are no distance limits. The standard delivery time for parcel shipment within France to most areas is less than 24 hours and up to 48 hours to more distant regions. GLS delivers parcels usually the next working day before 18.00.

  • Shipment tracking in real time
  • Parcel shipment within France to most areas in less than 24 hours
  • Liability up to the value of the goods, maximum € 690 per parcel
  • Digital recipient signature accessible online
  • Second delivery attempt included; for private customers to a GLS ParcelShop

EuroBusinessParcel

Reliable international parcel delivery: GLS delivers parcels across Europe.

Precisely-coordinated scheduled international transports and modern distribution centres link the individual countries. Goods can be sent to all major European markets in standard delivery times of less than 48 hours. International shipment to more distant regions usually takes between 72 and 120 hours.

The service quality is uniformly high throughout Europe – first-class international parcel delivery.

  • International delivery in standard delivery times of 48-120 hours
  • Liability up to the value of the goods, maximum € 690 per parcel
  • Continuous international shipment tracking, in many countries in real-time
  • Digital recipient signature
  • Second delivery attempt included; for private customers to a GLS ParcelShop (when available in the country)

FlexDeliveryService

Flexible delivery: GLS informs recipients early about the delivery of goods and offers a variety of delivery options to choose from.

As soon as the ordered goods are shipped, recipients receive an e-mail and a SMS containing information about the upcoming delivery of GLS parcels – including an estimated time frame for the delivery.

This way, recipients can make arrangements to take the delivery of the goods early. Alternatively and if desired they can choose from a variety of delivery options online: for example, a new date for the delivery, a different address (+ 24 hours) or delivery to a Point Relais®.

Receiving parcels becomes flexible, making the shipment of goods to private households less complicated. The number of enquiries and complaints to the sender decreases, customers satisfaction on the other hand increases.

Benefits for recipients:

  • Delivery options freely selectable
  • Information about delivery by e-mail and SMS
  • Estimated three hour delivery time frame is announced
  • Delivery options easily selectable
  • Flexible parcel reception without registration – simple and fast online

ShopDeliveryService

GLS delivers parcels directly to a parcelshop, a Point Relais® Mondial Relay as GLS and Mondial Relay are partners. Recipients can select in advance which shop their parcel should be sent to.

Once the parcel has arrived, GLS informs the recipient per e-mail or text message. They can collect their parcels from the Point Relais® within the next 14 days.

  • A practical delivery alternative for people who are out a lot
  • Also suitable for supplying mobile service staff
  • Notification of the recipient via text message and/or email when a parcel is ready for collection
  • Flexible parcel collection for the recipient
  • Choose from around 4,800 Point Relais® in France

Mondial Relay

With over 40 million parcels delivered through its network of 6300 pick-up points in France (and more than 36000 in Europe) and home delivery services, Mondial Relay is a major actor of delivery to companies and individuals.

Mondial Relay delivers to France, Belgium, Germany, Luxembourg, and Spain.

Relay point delivery

Home delivery

Colissimo

Home delivery without signature

Delivery of your parcels in 48h, without signature in mailbox or with signature, everywhere in metropolitan France.

  • Boxed delivery
  • Delivery to the addressee without signature
  • Tracking on the internet
  • 30 kg maximum
  • 48 hours

Home delivery with signature

Colissimo France is a postage service for all your parcel shipments up to 30 kg to metropolitan France.

  • 30 kg maximum
  • Tracking on the internet
  • Delivery in mailbox
  • Compensation

Relay point delivery

With Colissimo Point Withdrawal you have several withdrawal options to pick up your package

In post office

You can choose the establishment in which you want to be delivered (without prior passage of your bill at home) among the 10,000 post offices available throughout mainland France.

Once the package prepared by us, it will be delivered to you within 48 hours and you will be informed of the availability of your package by SMS and e-mail.

You can then pick it up within 10 working days. After this time, your package will be returned.

  • Track at any time the routing of your package
  • Locate a post office to pick up your package

In Pickup Relay

You can choose one of the 7500 Pickup convenience stores near your home, work or holiday, from which you want to be delivered.

Once the package prepared by us, it will be delivered to you within 48 hours and you will be informed of the availability of your package by SMS and e-mail. You can then pick it up within 10 working days.

After this time, your package will be returned. Track at any time the routing of your package on www.laposte.fr/suivi

  • Track at any time the routing of your package
  • Locate a Pickup Relocation Dealer to pick up your package

Pickup Station

You can choose one of 500 automatic withdrawal instructions to have your package delivered. Located on your journey (station, metro, parking, shopping centers ...), they are accessible 7/7 and 24/24 (except instructions subject to the schedules of shopping malls and transport areas).

Once the package prepared by us, it will be delivered to you within 48 hours and you will be informed of the availability of your package by SMS and e-mail. The latter will specify your withdrawal codes allowing you to withdraw your package for 3 business days. After this time, your package will be returned.

  • Track at any time the routing of your package
  • Locate a pickup station (merchant) to pick up your package

Colissimo Overseas (With Signature)

Colissimo Overseas is a postage service by weight for all your parcel shipments up to 30 kg to overseas.

  • 30 kg maximum
  • Follow-up on the internet
  • Delivery in mailbox
  • Compensation

International Colissimo

Colissimo International is a postage service by weight for all your parcels up to 30 kg to International and Postal Sectors.

  • 30 kg maximum (20 kg maximum outside EU and Switzerland)
  • Track on the internet
  • Delivery to the addressee against signature
  • Compensation